Mal is an award-winning marketing and ecommerce leader with over 20 years marketing experience both around Australia and abroad.
As the CMO at Ryderwear, he led a 4X revenue growth in 2 years. Before this, he was an early-stage member of the Uber team, launching and scaling the brand nationally before doing the same for UberEATS.
As the principal of Mal Chia Consulting, he advises high growth ecommerce brands with a combined annual revenue over $150m.
An early adopter of digital marketing, Mal has a deep understanding of every channel and how they can work together to deliver exceptional results by taking a data-led approach to problem solving.
Mal advises and mentors numerous startups and scale ups, having won multiple awards.
Paul is an experienced ecommerce executive and adviser with more than 15 years experience in omnichannel retail. Paul has held various positions including Head of Operations at Showpo, CEO of The Horse, and is also the principal of Paul Waddy Advisory, in which he advises some of Australia’s leading online retailers.
Paul is a member of the Advisory Council of the National Online Retail Association, and in 2021 was named No. 2 in the Top 50 People in Ecommerce, by Inside Retail.
Paul is a contributor to Smart Company on the topic of ecommerce, and is also the author of the global editions of Shopify for Dummies, and Selling Online for Dummies, due for release in February 2021.
Andrew has extensive marketing experience both in Australia and the UK, specialising in strategy development, branding and customer experience.
He led Guide Dogs SA/NT to experience significant revenue growth, where annual income increased from $1m to $9m over seven years. In 2016 Andrew was part of a team that won a commercial tender to launch a social enterprise for Guide Dogs through building a Pet Hotel at the Adelaide Airport lifting revenue further.
Due to his leadership in fundraising, Andrew was asked to chair the Guide Dogs Australia Fundraising Committee where annual income grew from $53m to $87m over 4 years.
He is also a Co-Founder and Director of Donor Republic, Australia’s leading Fundraising agency working with over 100 NFP’s to deliver sustainable fundraising programs.
James has developed a range of experience managing clients, projects and relationships through a range of roles in agencies, within government and on the brand side.
As General Manager, James oversees the day-to-day operations and manages all business development for the agency.
Jason is a digital marketer with over 9 years of experience and a strong understanding of the industry. With a background in ecommerce management, online advertising, SEO, email marketing, and web design he has worked with many clients over the years to drive results across multiple industry verticals. Jason is detail orientated and enjoys data analysis, which allows him to deliver campaigns that are aligned with the goals of the businesses he works with.
A Florida native, Casey surfed the startup wave in San Francisco before chasing the sun to Sydney. With a decade in tech, digital marketing, and e-commerce, Casey thrives in scaling global brands using data, creative flair, and omnichannel magic. From fashion to wellness, Casey has led content-driven performance strategies for DTC e-commerce, crafting narratives that captivate audiences and boost brand love.
A seasoned ecommerce expert with a passion for creative problem solving through innovative technology solutions. With extensive experience working in-house across a wide range of industries, Arabella’s holistic approach to ecommerce drives sustainable growth.
Karina’s extensive experience in digital marketing, specialising in paid advertising, has been honed across a range of industries including beauty, consumables, fashion, technology and homewares. Well-versed across both Meta and Google advertising, Karina is able to create and execute holistic marketing strategies specifically for ecommerce brands.
Her passion for data enables her to work collaboratively with clients to deliver high-quality outcomes with a level of care and attention to each client’s individual businesses and requirements.
Emilee works with Ecom Nation’s clients to optimise email marketing through both campaigns and flows. Drawing on her experience as a graphic designer, Em’s emails are strategically designed to engage users and promote action – either website conversion or some other activity – through the ingenious use of data and personalisation that turn this medium into a powerhouse platform of community development.
Charlotte is a dedicated problem solver, with a niche for designs that are aesthetically pleasing and functional. Based firmly in human-centric design principles, Charlotte’s website and email designs aim for intuitive simplicity that guides users through an ecommerce and purchasing experience.
